Frequently asked questions
Answers to the questions we are asked most often. If you can’t find yours, get in touch.
Appointments and consultations
How do I book an appointment?
The firm sees clients by appointment only. Call +39 338 447 5884 during office hours, email avv.elisamartinelli@gmail.com or fill in the contact form. We will get back to you to arrange a day and time.
How much does the first consultation cost?
The first consultation costs €120 online and €150 in person at the office, in both cases plus statutory charges (oltre accessori di legge). You will be told the cost before the appointment.
How does an online consultation work?
Online consultations take place by video call at an agreed time. Beforehand we will ask you to email any relevant documents so we can review them in advance.
What should I bring to the first meeting?
An identity document and all papers relating to your matter: letters, tickets, orders, contracts, receipts, photos. If in doubt, ask when booking and we will tell you what to prepare.
Will I receive a quote after the first consultation?
Yes. If you decide to instruct the firm, you will receive a written estimate of the expected costs, as required by Italian professional rules.
Legal aid and confidentiality
Does the firm accept legal aid cases?
Yes. The firm accepts cases under state-funded legal aid (patrocinio a spese dello Stato), within the cases and income limits set by law. At first contact we will check together whether you are eligible.
Is what I tell you confidential?
Yes. Everything you share is protected by professional secrecy and handled in accordance with data protection law.
Can I get assistance in English?
Yes, assistance in English is available. Please mention it when booking.
Deadlines and urgent matters
I received a traffic fine: how long do I have to appeal?
For Highway Code violations, an appeal to the Justice of the Peace must be filed within 30 days, and an appeal to the Prefect within 60 days, of the ticket being issued or served. Contact the firm as soon as possible. Read more.
My residence permit was refused or revoked: what should I do?
These decisions can be appealed, but deadlines are short. Bring the decision you received and any documents you have. Read more.
I received a document from a court or the Public Prosecutor: is it urgent?
Often yes: many documents in criminal and civil proceedings set deadlines for your defence. Call the firm as soon as you receive it so it can be reviewed straight away.
Let’s talk about it
Tell us about your situation and we will get back to you to arrange an appointment, in person or online.